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For all enquiries or questions that aren't answered below, please don't hesitate to call our friendly team on 0433 831 756.

 

Do you accept Credit Card payment?

 

Yes, we accept all major Credit Cards.

 

Do your cars have air conditioning and heating?

 

Yes, each of our cars have air conditioning and heating systems. Whether you are traveling with us in winter or summer, we make sure that you are as comfortable as possible.

 

What areas do you service?

 

Black Cat Chauffeurs proudly services the whole of Victoria, from metropolitan locations to regional areas and everything in between!

 

How many people can fit in your cars?

 

A total of four passenger can fit in our cars at any one time.

 

What is your cancellation policy?

 

Black Cat Chauffeurs requires all cancellations to take place more than 24 hours before the original time of your booking. We don't charge any cancellation fees.

 

Do you track inbound flight times relating to airport transfers?

 

Yes, we do. Simply provide us with the flight number you will be arriving on and our professional drivers will keep track of any early arrivals or delays you may experience. This allows us to always meet you on time, regardless of whether there have been any interruptions.

 

Do you have any packages?

 

At the moment there are no packages available, however give us a call and see how we can help get you to your event or location in style!

 

Can the cars cater for children's seats?

 

Yes, each of our cars can be fitted with a children's seat, which we provide. Simply notify us of this requirement while booking.

 

Can I take a look at the car before booking?

 

Of course! Feel free to contact us and we will be able to arrange a convenient time for you to look at our vehicles.

 

How far in advance do I need to book?

 

Our online bookings require a minimum of 24 hours' notice. However, if you need a car as soon as possible, simply give us a call on 0433 831 756 and we can arrange an instant booking over the phone.

 

Can I book one of your cars for the entire day?

 

Our drivers are available for all day bookings, simply contact us for a free quote.

 

What functions do you typically provide chauffers for?

 

From birthday parties to engagement celebrations, weddings, romantic date nights and corporate events, Black Cat Chauffeurs can take you anywhere, any time. We also provide airport transfers throughout Victoria.

 

Can I change my booking?

 

Yes, simply contact us at least 24 hours prior to the date of your original booking and we can accommodate for your change in circumstance.

 

Are your cars legally registered?

 

Yes, all our cars are legally registered with VHB plates issued through the taxi service commission.

 

As a passenger am I insured?

 

Yes, we have $5 million public liability cover. Your safety and peace of mind is most important to us while you are being chauffeured by one of our professional drivers.

 

Can I pay via company tax invoice?

 

Yes, you can. We will email you a tax invoice and funds can be electronically transferred via Bank transfer or Credit Card.

 

Are your services available 7 days a week?

 

Black Cat Transport is happy to cater to your needs 24 hours a day, 7 days a week. This includes public holidays all year 'round.